Today we sent out a promo for a company who decided that they really wanted to use Facebook to enhance their client interactions and ultimately, develop better relationships with current clients. What we got back as a response were comments such as "Great, thanks for the offer", "Good Deal - let me know when you send the next one" etc.

BUT, we also got a couple of emails that said, "Perhaps you could use a more sophisticated source" and "I hate Facebook, take me off the list". No problem, it's done. We thought it might be interesting to see why these comments came through however so we did a bit of research and discovered this: > Read More

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