You ever notice how sometimes people think something is one thing when in fact, they have missed the point entirely? Okay. So here's the thing - I was in a coffee shop the other day waiting for my morning fix and I overheard a couple of people talking about Facebook. One says to the other, "I HATE Facebook" and the other replies, "I know what you mean, my kid spends all of his time on it and if I need to tell him something, I send him a Facebook message 'cause I know he'll see it there first!". > Read More

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Today we sent out a promo for a company who decided that they really wanted to use Facebook to enhance their client interactions and ultimately, develop better relationships with current clients. What we got back as a response were comments such as "Great, thanks for the offer", "Good Deal - let me know when you send the next one" etc.

BUT, we also got a couple of emails that said, "Perhaps you could use a more sophisticated source" and "I hate Facebook, take me off the list". No problem, it's done. We thought it might be interesting to see why these comments came through however so we did a bit of research and discovered this: > Read More

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Recently, I've been asked to comment on whether Social Media is contributing to the lack of compassion and empathy seen as endemic (by some) in the world or rather, that it heightens people's awareness of others circumstances and thus creates more compassion and empathy. > Read More

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